AI Servicing
Transform your loan servicing operations with AI-powered automation that reduces costs, improves borrower satisfaction, and ensures compliance.
Key Features
Our AI Servicing platform combines intelligent automation with personalized borrower engagement to streamline the entire loan lifecycle.
Automated Payment Processing
Streamline payment collection and processing with AI-powered workflows that reduce manual intervention.
Intelligent Communication
Engage borrowers with personalized, timely communications through their preferred channels.
Proactive Account Management
Identify potential account issues before they become problems with predictive analytics and early intervention strategies.
Self-Service Portal
Empower borrowers with an intuitive dashboard for account management, document uploads, and instant assistance.
How It Works
Our platform integrates seamlessly with your existing systems to automate servicing workflows, enhance customer interactions, and provide actionable insights.
Data Integration
Connect with core systems, payment processors, and customer channels.
Workflow Automation
Configure AI-powered processes that handle routine servicing tasks.
Customer Engagement
Deliver personalized interactions through borrowers' preferred channels.
Continuous Optimization
Continuously improve operations through performance monitoring and predictive insights.
Core System
Seamless integration with your existing loan management platform
AI Engine
Processes data, automates decisions, and triggers actions
Omnichannel
Consistent experience across web, mobile, email, and SMS
Payment Hub
Centralized processing for all payment types and methods
Analytics
Real-time reporting on portfolio performance and servicing KPIs
Compliance
Automatic regulatory monitoring and reporting to ensure adherence
Key Benefits
Our clients experience significant improvements in operational efficiency and borrower satisfaction with AI Servicing.
Reduced Operational Costs
Decrease servicing costs through automation of routine tasks and workflows.
Improved Customer Satisfaction
Enhance borrower experience with responsive, personalized service.
Lower Delinquency Rates
Detect and address payment issues early to prevent delinquencies.
Increased Payment Completion
More borrowers complete payments on time with proactive reminders.
Dedicated Servicing AI Assistant
Our AI Assistant transforms loan servicing operations, providing real-time insights and automating routine tasks to help your team deliver exceptional borrower experiences.
Payment Reminders
Sends personalized payment reminders through borrowers' preferred channels at optimal times to maximize response.
Document Management
Automatically processes, categorizes, and extracts data from incoming documents, reducing manual handling.
Account Monitoring
Continuously monitors account activity for early warning signs of potential issues, enabling proactive intervention.
Borrower Support
Provides instant responses to common borrower inquiries, escalating complex issues to human agents when necessary.
AI Servicing Assistant
I've detected that borrower #4582 has missed their usual payment window. Would you like me to send a courtesy reminder through their preferred channel (SMS)?
New escrow analysis completed for 128 accounts. 23 require adjustments. I've prepared the notification templates and adjustment schedules for your review.
Customer satisfaction metrics for this month show a 12% improvement over last quarter. Top positive feedback mentions: payment flexibility, clear communication, and quick response times.
Capabilities
Our platform offers end-to-end servicing functionality to handle all aspects of your loan portfolio.
Payment Processing
- Multi-channel payment collection
- Automatic payment reconciliation
- Real-time payment posting
- Custom payment plan setup
Account Management
- Escrow analysis and adjustments
- Interest rate modifications
- Document management
- Statement generation
Customer Engagement
- Intelligent chatbot support
- Personalized notifications
- Milestone celebrations
- Feedback collection and analysis
Compliance Management
- Automated regulatory reporting
- Compliance monitoring
- Audit trail maintenance
- Disclosure delivery
Early Adopter Program
Limited Availability - Join our exclusive program to transform your loan servicing operations.
Join our Early Adopter Program to get exclusive access to our AI Servicing solution and be at the forefront of loan servicing innovation.
Priority Access
Get early access to new features and capabilities before they're widely available.
Special Pricing
Benefit from exclusive pricing and terms available only to early adopters.
Direct Input
Provide feedback directly to our product team and help shape the roadmap.
Ready to transform your loan servicing?
Get started with AI Servicing today and experience more efficient operations, happier borrowers, and lower costs.
Schedule a Demonstration
Let our experts analyze your current servicing operations and show you where AI can make the biggest impact.