AI Collections

Transform your collections process with AI-powered strategies that improve recovery rates while maintaining positive customer relationships.

Key Features

Our AI Collections solution combines advanced analytics with empathetic approaches to maximize recovery while preserving customer relationships.

Intelligent Delinquency Prediction

AI-powered early warning system that identifies at-risk accounts before they become delinquent, allowing for proactive intervention.

Personalized Collection Strategies

Tailored approaches for different borrower segments based on risk level, payment history, and communication preferences.

Omnichannel Communication

Engage borrowers through their preferred channels with optimized messaging and timing to increase response rates.

Compliance & Documentation

Automated compliance monitoring and comprehensive documentation of all collection activities to ensure regulatory adherence.

How AI Collections Works

Our end-to-end collection workflow combines predictive analytics, strategic segmentation, and personalized engagement to maximize recoveries.

1

Risk Detection

Continuously monitor accounts for early signs of financial stress using AI predictive models

2

Strategy Assignment

Automatically assign the optimal collection strategy based on borrower profile and risk level

3

Smart Engagement

Execute multi-channel outreach with personalized messaging and optimal timing

4

Resolution Paths

Offer tailored resolution options including payment plans, restructuring, or hardship programs

Collection Dashboard

Early Stage (1-30 Days)
74% Resolution
Mid Stage (31-60 Days)
52% Resolution
Late Stage (60+ Days)
38% Resolution
Recommended Actions
• 237 accounts for early intervention messaging
• 124 accounts for payment plan offers
• 86 accounts for hardship evaluation

Key Benefits

Our clients have experienced significant improvements in their collection metrics after implementing our AI Collections solution.

Reduced Charge-off Rates

Lower loan losses through early intervention and effective collection strategies

Increased Recovery Rates

Higher recovery on delinquent accounts with optimized collection approaches

Improved Collector Productivity

More efficient allocation of collector time to high-impact accounts

Enhanced Customer Retention

More customers brought current and retained through compassionate collection

Dedicated Collections AI Assistant

Meet your virtual collections specialist, powered by advanced AI to help your team maximize efficiency and recovery rates.

Proactive Risk Alerts

Automatically identifies accounts showing early warning signs of potential default.

Intelligent Scheduling

Optimizes contact timing based on customer behavior patterns and preferences.

Compliance Monitoring

Ensures all collections activities adhere to regulatory requirements and company policies.

Collections AI Assistant

Always available

I've identified 28 accounts showing early payment stress patterns. Would you like me to prepare outreach recommendations?

Customer Smith has missed their second payment but has shown consistent payment history prior. Based on their profile, a payment plan may be the best approach.

Generate a report of all accounts 15-30 days past due with prior good standing.

Report generated. I've identified 42 accounts matching your criteria. Based on their profiles, here are my recommended approaches...

The Collections AI Assistant helps teams work more efficiently by providing insights, recommendations, and automating routine tasks.

Early Adopter Program

Limited Availability - Join our exclusive program to transform your collections operations.

Join our Early Adopter Program to get exclusive access to our AI Collections solution and be at the forefront of collections innovation.

Priority Access

Get early access to new features and capabilities before they're widely available.

Special Pricing

Benefit from exclusive pricing and terms available only to early adopters.

Direct Input

Provide feedback directly to our product team and help shape the roadmap.

Built for Regulatory Compliance

Our AI Collections solution ensures compliance with FDCPA, TCPA, UDAAP, and other relevant regulations while maintaining detailed documentation of all collection activities.

Automated time-window compliance for calls and messages
Comprehensive audit trails of all contact attempts
Consent management and communication preference tracking
Pre-approved compliant message templates
Regular compliance updates as regulations change
Regulatory Compliance Dashboard

Transform Your Collections Operations Today

Join the leading financial institutions that have revolutionized their collections process with our AI-powered solution.